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Legal terms

Any user who buys at www.appsolescencia.com will acquire the status of Customer.

Appsolescence collects personal information concerning you. This information is only used in the framework of your commercial relationship with the brand and is never shared with third parties or resold. In addition, your bank details are never in our possession. Transactions are handled entirely by PayPal.

The data will be collected on an Appsolescence server using the SSL protocol and its transmission will be encrypted to ensure the confidentiality of the same. The server automatically recognizes: the IP address, date and time of entry and exit of the website, as well as the files that the user has downloaded, and personal data received will be treated in accordance with the General Regulations on Data Protection and other regulations in force in Spain.

Identification of the person responsible. Please note that the personal data you provide will be incorporated into a file of personal data whose responsibility corresponds to Appsolescencia, c / San Isidoro de Sevilla 5, 2 interior left, 28005 Madrid, CIF: 51429933R. You can contact the responsible person as indicated in the contact section.

The person responsible for data protection. There is no data protection delegate in this entity.


In Appsolescencia we treat the information of affected people for three purposes:

To guarantee a good management of the commercial relations with our clients in our online store, to guarantee a suitable commercial management, logistics and of attention to the client.

Please note that we do not carry out any type of automated processing, including profiling.

> except in cases of legal obligation.

We do not make any international transfers.


Anyone has the right to obtain confirmation as to whether or not we process personal data concerning them. Data subjects have the right to access their personal data, as well as to request the rectification of inaccurate data or, as the case may be, to request its deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected. In certain circumstances, data subjects may request that the processing of their data be limited, in which case they will only be kept for the exercise or defence of legal actions. In certain circumstances and for reasons related to their particular situation, interested parties may oppose the processing of their data, in which case we will cease processing them, except for compelling and legitimate reasons, or the exercise or defense of possible claims, for which they should write to info@appsolescecnia.com indicating the right they wish to exercise and attaching a copy of your ID or other document that proves your identity.

Conditions of access and use:

Appsolescence expressly prohibits the following:

Take any action that may cause any type of damage to Appsolescence systems or third parties by or on your website.
Send any kind of advertising or commercial information, directly or indirectly, mass mail (spam) or mail bombardment in order to block web servers without proper authorization.
Appsolescencia may discontinue access to your website at any time if it detects illegal use, lack of good faith or breach of these legal conditions.
In the event that any clause in this document is declared invalid, the other clauses shall remain in force and shall be interpreted taking into account the will of the parties and the purpose of these conditions. Appsolescencia may not exercise some of the rights and powers defined in this document, which in no case means that you waive these rights and powers, unless expressly indicated by Appsolescencia.

Information collected automatically by us

When you use our website, your terminal automatically provides information that allows us to respond to you in a personalized manner. The type of information we collect automatically generally includes technical data about your computer, such as your IP address or other identifiers, as well as your operating system type and version. We may also collect information and statistics about your interaction with our website. This may include, but is not limited to, the URLs of the web pages you visit, the URLs of landing and exit pages, pages visited, time spent viewing a page, number of clicks, type of platform, and other information about how you interact with.



Navigation information is automatically transmitted by the browser you use each time you access our website. For example, when you browse the website, our servers automatically record certain information provided by your browser. These server logs contain information such as your web request, Internet Protocol address (“IP address”), type of browser used, inbound and outbound pages and URLs, number of clicks, domain names, landing pages, and page views.


We collect information about the terminal you use to access our website, including its type, operating system, configuration, unique identifiers and IP address. As a result, there are several types of information available depending on whether you use a Mac or a PC, an iPhone or an Android mobile phone. The information we collect is not associated with any data that can identify you.



If you are under the age of 18, you must inform a parent or guardian about the Appsolescence Privacy Policy and Terms and Conditions and they must consent to the Privacy Policy and Terms and Conditions before registering with Appsolescence or placing an order with Appsolescence. The purpose of these General Conditions of Sale is to define the conditions under which the products are marketed by www.appsolescencia.com.Tienen in order to define the rules applicable within the framework of the sale of the products sold on the website www.appsolescencia.com. By using the services that we make available through our website, the customer declares to have read and accepted these Terms and Conditions.

Headquarters: Calle San Isidoro de Sevilla 5, 2 interior left, 28005 Madrid

Company name: Appsolescencia

Mail: info@appsolescencia.com

Appsolescencia reserves the right to adapt or modify these General Conditions of Sale at any time, the version of the General Conditions of Sale applicable to any transaction is the one that appears online on the website www.appsolescencia.com at the time of order. Therefore, the action of placing an order implies full and unreserved adherence to these terms and conditions. Appsolescence draws attention to the fact that the color of products presented in the online store may differ slightly from the color of the item delivered depending on the screen resolution of the customer. Appsolescencia does not assume any responsibility for errors in customer appreciation when viewing images of products that could be generated by the treatment of the latter. All illustrations and photos are protected by copyright and intellectual property law. It is forbidden to use illustrations and photographs from the site without the express permission of the original. Appsolescencia reserves the right to enforce all the rights conferred by the Law of Intellectual Property.”Article 3 : Orders”. The acceptance of an order placed on www.appsolescencia.com is subject to compliance with the procedure established by Appsolescencia. Any order validated by the customer is in accordance with the contract of sale and acceptance of all clauses of these terms and conditions. A confirmation email will be sent to the customer summarizing the order (products, prices, product availability, quantity, etc.). To this end, the customer formally accepts the use of the e-mail to receive confirmation of the contents of his order. The customer has 14 (fourteen) calendar days to exercise his right of withdrawal from receipt of the package.

The Customer completes his order by completing the following steps:.

    1. The Customer selects the Products chosen and adds them to the shopping cart after having selected the desired size and color. The basket at the top and to the right of the screen shows the Customer who has taken his selection into account by indicating the number of products it contains.

.The Customer has access to the summary of his order. The Customer can modify his order (quantity). To complete his order he has to click on ” CHECKOUT “.

    1. The customer fills in his delivery details. If the Customer has a promotion code, he must enter it in the space provided ” COUPON “, in order to benefit from this promotion.
    2. The customer validates the delivery option and the cost is automatically calculated according to the destination country indicated.
    3. Unless the Customer gives different instructions, the billing address will automatically be the same address for delivery.

Once the preparation of the package has been completed, the Customer will receive another email informing them that their order has been shipped.
At the time the customer registers his personal information, the customer must ensure the accuracy and completeness of the data he provides. If there is an error in the wording of the recipient’s data, Appsolescencia is not responsible for the inability to deliver the product.

Appsolescencia reserves the right to withdraw or modify its products at any time at www.appsolescencia.com. Despite every effort to meet customer expectations, Appsolescence may refuse to accept orders.

The products offered for sale are those described in www.appsolescencia.com the day the user consults the website, within the limit of the stock of products available. Appsolescence takes the utmost care in the presentation and description of these products in order to provide the customer with the best possible information.
In case of non-conformity or unavailability of the product delivered to the customer, Appsolescence will inform you by email and may exercise its right of withdrawal and give rise to an exchange or refund of the price (total or partial) that has been invoiced. The prices of the products are indicated in € (euros), including all taxes and shipping costs. The total price of the order (including all taxes and shipping costs) is indicated in the “CART” basket.
All prices are calculated with the value added tax (VAT) included, which may vary according to the country of invoice. For sales outside the European Union, prices are understood as FOB, sent from Spain. Customs clearance and payment of various duties or taxes are the responsibility of the Customer. All packages sent outside the European Union (including Switzerland and Norway) do not include VAT. The price before tax is the equivalent to the prices with tax included in Europe. Appsolescencia reserves the right to modify its prices at any time, but the products will be invoiced on the basis of the rates in force at the time of placing the order, subject to availability. Purchases are made through the secure platform provided by our partners Paypal with credit card. We accept all major international debit or credit cards, including Visa, MasterCard and American Express.
All information exchanged to process the payment is encrypted thanks to the SSL protocol (Secure Socket Layer). These data cannot be detected, intercepted or used by third parties. At no time does the Customer’s financial data pass through Appsolescencia’s computer system.

The Customer who has placed an order has the possibility to request an invoice.

Property rights
All products are the exclusive property of Appsolescence until full payment has been made to Appsolescence. The transfer of the risk of loss and damage of the products will take place after the delivery and reception of the products by the customer.

Appsolescence reserves the right not to validate an order in case of dispute with the customer.

“Article 5: Delivery”. The standard shipping costs are free of charge. Deliveries are made from Monday to Friday. The risk of loss and damage to the products will be transferred after delivery and receipt of the products by the customer. The customer shall bear the risk and loss if he is the one who takes delivery. Delivery is made to the delivery address indicated by the customer, specifying that it must be the customer’s residence address, a natural person of his choice or a legal entity (delivery to his company). Deliveries cannot be made to hotels or post office boxes. 

Appsolescencia will deliver orders within a maximum of 12 (twelve) working days for delivery in Europe and 20 (twenty) working days for international delivery from the day following the validation of the order. In order to respect the deadlines, the customer must ensure that he has provided accurate and complete information on the delivery address (in particular: house number/name, building number/name, staircase, access codes, names and/or intercom numbers, etc.). The times indicated are indicative times, corresponding to the average processing and delivery time. In the absence of the recipient, a notice left on the mailbox/door will indicate the steps to be taken. The customer cannot request cancellation of the sale if there are delays in delivery.

Appsolescencia is not responsible for any direct or indirect damage resulting from the delivery made by the carrier.

Appsolescencia is not responsible for the consequences that may arise from incorrect or non-existent delivery information.

The Customer is responsible for checking the conformity of the products received under the order at the time of delivery. All anomalies relating to delivery, such as damaged packages, missing products, damaged products, products not in conformity with the order, must be dealt with within a legal period (7 days) from receipt of the order. This notification will be sent by email to Appsolescencia customer service at info@appsolescencia .com.

After this delay, and apart from hidden defects, Appsolescencia will not accept any claim, so the products will be considered compliant. The customer has a period of seven (7) working days from the date of receipt of his order to return the products, without any justification or penalty.

For all returns in the context of the right of withdrawal, the procedure set out below must be fully respected:

The customer must attach to his package the return authorization previously filled in and printed with the help of the return form accessible here. No return will be accepted without the aforementioned return authorization duly completed.

The products must be returned in their original packaging, with their labels and all their accessories, in perfect condition.

The customer is responsible for the risks and costs of returning the products.

Appsolescencia will refund the total amount of the order, including taxes, to the customer without including the return costs. This amount will be credited to the customer’s bank account within thirty (30) days from the date of receipt of the products by Appsolescencia. The customer has the right to access, modify, rectify and delete the data collected on this site. To do so, please let us know at info@appsolescencia.com.

All your account information is used only in the context of your business relationship with www.appsolescencia.com. This information is never shared with third parties or resold. Finally, we do not store your bank details.

Transactions are processed in full by the secure payment module of our partner Paypal. 

“Article 8: Responsibility”. All Appsolescencia products have the guarantees required by the current legislation, the Royal Legislative Decree 1/2007, of November 16th, which approves the new rewritten text of the General Law of Consumption and Users and other complementary laws. 
“Article 9 : Force Majeure” Appsolescencia is only obliged to make the best efforts at all stages of access to the Website, from the processing of the order to the shipment of the package or subsequent services. Appsolescencia is not responsible for any inconvenience or damage inherent to the use of the Internet, including service interruption, external intrusion or the presence of computer viruses, or any event or occurrence qualified by force majeure according to the law and jurisprudence.

Specifically considered as cases of force majeure or fortuitous event are total or partial strikes, lockouts, riots, boycotts or other actions of an industrial or commercial nature, civil disturbance, insurrection, war, bad weather, epidemics, blockage of means of transport or supply for any reason, earthquake, fire, storm, flood, water damage, government or statutory restrictions, legal or regulatory changes to marketing changes, computer failures, blockage of telecommunications, including wired or wireless telecommunications networks, and any other case beyond the control of the parties that prevents the normal performance of the contractual relationship.

All obligations of the parties shall be suspended for the duration of the event of force majeure, without compensation. “Article 11: Applicable law”. Spanish legislation will be applicable to any action taken on our website, as well as to any purchase made on it, with the resolution of any discrepancies being submitted to the Spanish courts and tribunals in Madrid.

Digital showcase of clothes and objects designed by hand, connecting us to the world around us and bringing us closer to sustainability and harmony with the planet

Because nature is our best and only client


Digital showcase of clothes and objects designed by hand, connecting us to the world around us and bringing us closer to sustainability and harmony with the planet

Because nature is our best and only client


Digital showcase of clothes and objects designed by hand, connecting us to the world around us and bringing us closer to sustainability and harmony with the planet

Because nature is our best and only client