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Legal terms

Any user who buys at www.appsolescencia.com will acquire the status of Customer.

Appsolescence collects personal information concerning you. This information is only used in the framework of your commercial relationship with the brand and is never shared with third parties or resold. In addition, your bank details are never in our possession. Transactions are handled entirely by PayPal.

The data will be collected on an Appsolescence server using the SSL protocol and its transmission will be encrypted to ensure the confidentiality of the same. The server automatically recognizes: the IP address, date and time of entry and exit of the website, as well as the files that the user has downloaded, and personal data received will be treated in accordance with the General Regulations on Data Protection and other regulations in force in Spain.

Identification of the person responsible. Please note that the personal data you provide will be incorporated into a file of personal data whose responsibility corresponds to Appsolescencia, c / San Isidoro de Sevilla 5, 2 interior left, 28005 Madrid, CIF: 51429933R. You can contact the responsible person as indicated in the contact section.

The person responsible for data protection. There is no data protection delegate in this entity.


In Appsolescencia we treat the information of affected people for three purposes:

To guarantee a good management of the commercial relations with our clients in our online store, to guarantee a suitable commercial management, logistics and of attention to the client.

Please note that we do not carry out any type of automated processing, including profiling.

> except in cases of legal obligation.

We do not make any international transfers.


Anyone has the right to obtain confirmation as to whether or not we process personal data concerning them. Data subjects have the right to access their personal data, as well as to request the rectification of inaccurate data or, as the case may be, to request its deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected. In certain circumstances, data subjects may request that the processing of their data be limited, in which case they will only be kept for the exercise or defence of legal actions. In certain circumstances and for reasons related to their particular situation, interested parties may oppose the processing of their data, in which case we will cease processing them, except for compelling and legitimate reasons, or the exercise or defense of possible claims, for which they should write to hola@appsolescecnia.com indicating the right they wish to exercise and attaching a copy of your ID or other document that proves your identity.

Conditions of access and use:

Appsolescence expressly prohibits the following:

Take any action that may cause any type of damage to Appsolescence systems or third parties by or on your website.
Send any kind of advertising or commercial information, directly or indirectly, mass mail (spam) or mail bombardment in order to block web servers without proper authorization.
Appsolescencia may discontinue access to your website at any time if it detects illegal use, lack of good faith or breach of these legal conditions.
In the event that any clause in this document is declared invalid, the other clauses shall remain in force and shall be interpreted taking into account the will of the parties and the purpose of these conditions. Appsolescencia may not exercise some of the rights and powers defined in this document, which in no case means that you waive these rights and powers, unless expressly indicated by Appsolescencia.

Information collected automatically by us

When you use our website, your terminal automatically provides information that allows us to respond to you in a personalized manner. The type of information we collect automatically generally includes technical data about your computer, such as your IP address or other identifiers, as well as your operating system type and version. We may also collect information and statistics about your interaction with our website. This may include, but is not limited to, the URLs of the web pages you visit, the URLs of landing and exit pages, pages visited, time spent viewing a page, number of clicks, type of platform, and other information about how you interact with[/vc_column_text][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” scene_position=”center” text_color=”dark” text_align=”left” overlay_strength=”0.3″][vc_column column_padding=”padding-4-percent” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” width=”1/1″ tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”][vc_column_text]


Navigation information is automatically transmitted by the browser you use each time you access our website. For example, when you browse the website, our servers automatically record certain information provided by your browser. These server logs contain information such as your web request, Internet Protocol address (“IP address”), type of browser used, inbound and outbound pages and URLs, number of clicks, domain names, landing pages, and page views.


We collect information about the terminal you use to access our website, including its type, operating system, configuration, unique identifiers and IP address. As a result, there are several types of information available depending on whether you use a Mac or a PC, an iPhone or an Android mobile phone. The information we collect is not associated with any data that can identify you.[/vc_column_text][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” scene_position=”center” text_color=”dark” text_align=”left” overlay_strength=”0.3″][vc_column column_padding=”padding-4-percent” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” width=”1/1″ tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”][vc_column_text]


If you are under the age of 18, you must inform a parent or guardian about the Appsolescence Privacy Policy and Terms and Conditions and they must consent to the Privacy Policy and Terms and Conditions before registering with Appsolescence or placing an order with Appsolescence.[/vc_column_text][divider line_type=”No Line” custom_height=”40″][toggles style=”default”][toggle color=”Default” title=”Article 1: Purpose”][vc_column_text]The purpose of these General Conditions of Sale is to define the conditions under which the products are marketed by www.appsolescencia.com.Tienen in order to define the rules applicable within the framework of the sale of the products sold on the website www.appsolescencia.com. By using the services that we make available through our website, the customer declares to have read and accepted these Terms and Conditions.

Headquarters: Calle San Isidoro de Sevilla 5, 2 interior left, 28005 Madrid

Company name: Appsolescencia

Mail: hola@appsolescencia.com

Appsolescencia reserves the right to adapt or modify these General Conditions of Sale at any time, the version of the General Conditions of Sale applicable to any transaction is the one that appears online on the website www.appsolescencia.com at the time of order. Therefore, the action of placing an order implies full and unreserved adherence to these terms and conditions.[/vc_column_text][/toggle][toggle color=”Default” title=”Article 2 : Products”][vc_column_text]Appsolescence draws attention to the fact that the color of products presented in the online store may differ slightly from the color of the item delivered depending on the screen resolution of the customer. Appsolescencia does not assume any responsibility for errors in customer appreciation when viewing images of products that could be generated by the treatment of the latter. All illustrations and photos are protected by copyright and intellectual property law. It is forbidden to use illustrations and photographs from the site without the express permission of the original. Appsolescencia reserves the right to enforce all the rights conferred by the Law of Intellectual Property.[/vc_column_text][/toggle][toggle color=”Default” title=”Article 3 : Orders”][vc_column_text]The acceptance of an order placed on www.appsolescencia.com is subject to compliance with the procedure established by Appsolescencia. Any order validated by the customer is in accordance with the contract of sale and acceptance of all clauses of these terms and conditions. A confirmation email will be sent to the customer summarizing the order (products, prices, product availability, quantity, etc.). To this end, the customer formally accepts the use of the e-mail to receive confirmation of the contents of his order. The customer has 14 (fourteen) calendar days to exercise his right of withdrawal from receipt of the package.

The Customer completes his order by completing the following steps:.

    1. The Customer selects the Products chosen and adds them to the shopping cart after having selected the desired size and color. The basket at the top and to the right of the screen shows the Customer who has taken his selection into account by indicating the number of products it contains.

.The Customer has access to the summary of his order. The Customer can modify his order (quantity). To complete his order he has to click on ” CHECKOUT “.

    1. The customer fills in his delivery details. If the Customer has a promotion code, he must enter it in the space provided ” COUPON “, in order to benefit from this promotion.
    2. The customer validates the delivery option and the cost is automatically calculated according to the destination country indicated.
    3. Unless the Customer gives different instructions, the billing address will automatically be the same address for delivery.

Once the preparation of the package has been completed, the Customer will receive another email informing them that their order has been shipped.
At the time the customer registers his personal information, the customer must ensure the accuracy and completeness of the data he provides. If there is an error in the wording of the recipient’s data, Appsolescencia is not responsible for the inability to deliver the product.

Appsolescencia reserves the right to withdraw or modify its products at any time at www.appsolescencia.com. Despite every effort to meet customer expectations, Appsolescence may refuse to accept orders.

The products offered for sale are those described in www.appsolescencia.com the day the user consults the website, within the limit of the stock of products available. Appsolescence takes the utmost care in the presentation and description of these products in order to provide the customer with the best possible information.
In case of non-conformity or unavailability of the product delivered to the customer, Appsolescence will inform you by email and may exercise its right of withdrawal and give rise to an exchange or refund of the price (total or partial) that has been invoiced.[/vc_column_text][/toggle][toggle color=”Default” title=”Article 4 : Price and payment”][vc_column_text]The prices of the products are indicated in € (euros), including all taxes and shipping costs. The total price of the order (including all taxes and shipping costs) is indicated in the “CART” basket.
All prices are calculated with the value added tax (VAT) included, which may vary according to the country of invoice. For sales outside the European Union, prices are understood as FOB, sent from Spain. Customs clearance and payment of various duties or taxes are the responsibility of the Customer. All packages sent outside the European Union (including Switzerland and Norway) do not include VAT. The price before tax is the equivalent to the prices with tax included in Europe. Appsolescencia reserves the right to modify its prices at any time, but the products will be invoiced on the basis of the rates in force at the time of placing the order, subject to availability. Purchases are made through the secure platform provided by our partners Paypal with credit card. We accept all major international debit or credit cards, including Visa, MasterCard and American Express.
All information exchanged to process the payment is encrypted thanks to the SSL protocol (Secure Socket Layer). These data cannot be detected, intercepted or used by third parties. At no time does the Customer’s financial data pass through Appsolescencia’s computer system.

The Customer who has placed an order has the possibility to request an invoice.

Property rights
All products are the exclusive property of Appsolescence until full payment has been made to Appsolescence. The transfer of the risk of loss and damage of the products will take place after the delivery and reception of the products by the customer.

Appsolescence reserves the right not to validate an order in case of dispute with the customer.[/vc_column_text][/toggle][toggle color=”Default” title=”Artículo 5: Entrega”][vc_column_text]Los gastos de envío estándar son gratuitos.

Las entregas se realizan de lunes a viernes. La transferencia del riesgo de pérdida y daño de los productos se realizará después de la entrega y recepción de los productos por parte del cliente. El cliente asumirá el riesgo y la pérdida si es él quien se encarga de la entrega.

La entrega se realiza en la dirección de entrega indicada por el cliente, especificando que debe ser la dirección de residencia del cliente, una persona física de su elección o una persona jurídica (entrega a su empresa). Las entregas no se pueden realizar en hoteles ni en apartados postales.

Appsolescencia entregará los pedidos en un plazo máximo de 12 (doce) días laborables para la entrega en Europa y de 20 (veinte) días laborables para la entrega internacional a partir del día siguiente a la validación del pedido. Para que se respeten los plazos, el cliente debe asegurarse de que ha facilitado información precisa y completa sobre la dirección de entrega (en particular: número de casa/nombre, número de edificio/nombre, escalera, códigos de acceso, nombres y/o números del intercomunicador, etc.).

Los plazos indicados son plazos indicativos, correspondientes al tiempo medio de tramitación y entrega. En ausencia del destinatario, el pedido, un aviso dejado en el buzón/en la puerta le indicará los pasos a seguir.

El cliente no puede solicitar la cancelación de la venta si se producen retrasos en la entrega.

Appsolescencia no se hace responsable de ningún daño directo o indirecto que resulte de la entrega realizada por el transportista.

Appsolescencia no se hace responsable de las consecuencias que puedan derivarse de una información de entrega errónea o inexistente.

El cCliente es responsable de comprobar la conformidad de los productos recibidos en virtud del pedido en el momento de la entrega. Todas las anomalías relativas a la entrega, tales como paquetes dañados, productos faltantes, productos dañados, productos no conformes con el pedido, deben ser tratadas dentro de un plazo legal (7 días) a partir de la recepción del pedido. Esta notificación será enviada por correo electrónico al servicio de atención al cliente de Appsolescencia por correo electrónico a hola@appsolescencia .com.

Después de este retraso, y aparte de los defectos ocultos, Appsolescencia no aceptará ninguna reclamación, por lo que los productos se considerarán conformes.[/vc_column_text][/toggle][toggle color=”Default” title=”Artículo 6: Derecho de retractación”][vc_column_text]El cliente dispone de un plazo de siete (7) días laborables a partir de la fecha de recepción de su pedido para devolver los productos, sin justificación ni penalización alguna.

Para todas las devoluciones en el contexto del derecho de desistimiento, el procedimiento que se indica a continuación debe ser completamente respetado:

El cliente deberá adjuntar a su paquete la autorización de devolución previamente cumplimentada e impresa con la ayuda del formulario de devolución accesible aquí. No se aceptará ninguna devolución sin la mencionada autorización de devolución debidamente cumplimentada.

Los productos deben ser devueltos en su embalaje original, con sus etiquetas y todos sus accesorios, en perfecto estado.

El cliente es responsable de los riesgos y costes de la devolución de los productos.

Appsolescencia reembolsará el importe total del pedido, incluídos los impuestos, al cliente sin incluir los gastos de devolución. Dicho importe se abonará en la cuenta bancaria del cliente, dentro de los treinta (30) días siguientes a la fecha de recepción de los productos por parte de Appsolescencia.[/vc_column_text][/toggle][toggle color=”Default” title=”Artículo 7: Datos personales”][vc_column_text]El cliente tiene derecho a acceder, modificar, rectificar y eliminar los datos recogidos en este sitio. Para ello, por favor, háganoslo saber en hola@appsolescencia.com.

Toda la información de su cuenta se utiliza únicamente en el contexto de su relación comercial con www.appsolescencia.com. Esta información nunca se comparte con terceros ni se revende. Por último, no almacenamos sus datos bancarios.

Las transacciones son procesadas en su totalidad por el módulo de pago seguro de nuestro socio Paypal.[/vc_column_text][/toggle][toggle color=”Default” title=”Artículo 8: Responsabilidad”][vc_column_text]Todos los productos de Appsolescencia disponen de las garantías exigidas por la legislación vigente, el Real Decreto Legislativo 1/2007, de 16 de noviembre, por el que se aprueba el nuevo texto refundido de la Ley General de Consumo y Usuarios y otras leyes complementarias.[/vc_column_text][/toggle][toggle color=”Default” title=”Artículo 9 : Fuerza Mayor”][vc_column_text]Appsolescencia sólo tiene la obligación de realizar los mejores esfuerzos en todas las etapas de acceso al Sitio Web, desde la tramitación del pedido hasta el envío del paquete o de los servicios posteriores. Appsolescencia no se hace responsable de los inconvenientes o daños inherentes al uso de Internet, incluyendo la interrupción del servicio, una intrusión externa o la presencia de virus informáticos, o cualquier evento o suceso calificado por fuerza mayor de acuerdo con la ley y la jurisprudencia.

Específicamente considerados como casos de fuerza mayor o acontecimiento fortuito, son las huelgas totales o parciales, cierres patronales, disturbios, boicots u otras acciones de carácter industrial o comercial, disturbios civiles, insurrección, guerra, mal tiempo, epidemias, bloqueo de los medios de transporte o suministro por cualquier motivo, terremoto, incendio, tormenta, inundaciones, daños por agua, restricciones gubernamentales o estatutarias, modificaciones legales o reglamentarias de los cambios de marketing, fallos informáticos, bloqueo de las telecomunicaciones, incluidas las redes de telecomunicaciones alámbricas o inalámbricas, y cualquier otro caso independiente de la voluntad de las partes que impida la ejecución normal de la relación contractual.

Todas las obligaciones de las partes se suspenderán durante la duración del evento de fuerza mayor, sin compensación.[/vc_column_text][/toggle][toggle color=”Default” title=”Artículo 11: Ley aplicable”][vc_column_text]La legislación española será aplicable a cualquier actuación realizada en nuestra web, así como a cualquier compra realizada sobre la misma, sometiéndose la resolución de cualquier discrepancia a los juzgados y tribunales españoles de Madrid.[/vc_column_text][/toggle][toggle color=”Default” title=”Sección”][vc_column_text][/vc_column_text][/toggle][/toggles][/vc_column][/vc_row]